Showing posts with label Leadership. Show all posts
Showing posts with label Leadership. Show all posts

What Do Your Heroes Say About You?



My daughter asked me the other day who my three favorite characters were. The characters could be from movies, books or TV shows. To make it fun, she guessed mine and I guessed hers. She got the first two almost right away and the third took just a little bit longer. I guessed hers pretty quickly as well.

It was a fun game, but it did get me to wondering - what do our favorite characters say about us? Probably not so much about us, but more about what we like or attributes we respect. My daughter guessed the Saint and James Bond as the first two of my favorite characters. The third was Han Solo. Why did I pick those three? What do I enjoy about each?

All three embody independence to be certain. The Saint and Han Solo are truly working to their own drumbeat, even stepping outside the law to accomplish their goals. The ends justify the means type of mentality. James Bond acts nearly as independently, although a bit more under the direction of the British government.


Despite some of the methods, each still has a code of conduct: standing up for what is right and willing to take on the corresponding challenges and dangers to succeed. Another piece of that is courage. No matter what type of action you are thinking of taking, there is usually some risk and courage is the ingredient that helps take on those risks.

And of course, there is a certain style that each brings to the pages or movie screen. The Saint cantering forth into the world of criminals dressed in a Savile Row suit is certainly the epitome of style, followed closely by Bond’s own suits and exotic cars. Han Solo’s style is better reflected in his reckless sarcasm and wit.


Unfortunately, I cannot say that I actually have all of these characteristics. Still, on some level even fictional heroes are an example so it is wise to pick ones that do have redeeming qualities worth emulating. I do like to carry a certain style of my own and I am not always fond of following every little rule or policy by the book and I am not willing to back away from a fight for something worthwhile. I’ve never given it much thought, but every time I’m dealing with some inane corporate procedure or policy, I immediately start plotting how to circumvent it – not for any malicious purpose, but simply to get things done without interference. I guess that is where my rule breaking ends.

Naturally, all three make for interesting stories, whether it is the more serious, hard-core James Bond of the Ian Fleming’s books or the silver-screen version. The Saint lives on in the books, which are harder to find and even Han Solo will return to the movie screen later this year. May our own lives be as interesting, minus all the danger (mmm - could that be part of it?).

This whole idea makes me wonder what my true, real heroes say about me as well. That is a topic for another day, but I will say that there are some very big differences.

By the way, my daughter’s favorite characters were Katniss from the Hunger Games books, Skullduggery (I didn’t know who that was either until I saw her books) and Dr. Who. Take a guess about what she likes about each of them in the comments below.


Combining his law enforcement and corporate security experiences plus a love of martial arts, Eric Smith created Business Karate, LLC, a Colorado-based security consulting firm. His new book, Workplace Security Essentials, outlines how any business, school, hospital or organization can master the art of self-defense, reduce losses, avoid liability and build a safer workplace. Visit www.businesskarate.com for more. Follow on Twitter @businesskarate

Take Me To Your Leader



Space aliens, at least in B-movies of the 1950’s, immediately order the first person encountered to, “Take me to your leader.” Of course, you have to wonder how an alien smart enough to fly across the galaxy could not have figured out how to land on the south lawn of the White House.
"Take me to your leader."

Even so, these slightly wayward aliens may be on to something. After all, the best way to get something done is to ask the person with the authority to make any necessary decisions. Sales people stress the need to ‘sell’ to the decision-maker – anyone else is a waste of time. Even so-called customer service centers have figured this out. They avoid actually solving customer problems by making sure the leaders who can make a decision are never available. Try it. Call with a complaint and ask to speak to a supervisor – they are always in a meeting and not available so you get the promise of a call back, which never happens. No matter the perspective, alien, customer service or sales, leadership matters. It is every bit as important when it comes to protecting a business as well.

When it comes to security, many companies have no leadership. The end result, as you would expect, is a disjointed and unfocused security program at best, or worse, no security at all.

Many businesses may not be large enough to justify a full-time security leader. That does not mean then that there should be no leader. It may be a collateral, or side, duty of another leader in the business. For example, the facility director may be assigned security leader functions as well.

This leadership should be identified in the job description and included in any future job postings. Be sure to tie the role to a clearly identified position rather than one individual. If that person leaves, there may be confusion about who will take over. For many organizations, there will be even more confusion on what those security duties are.

By identifying a leader, you provide focus and direction. There is also one person responsible for security decisions. The security leader becomes the primary focal point and can work with other leaders to coordinate security concerns. For example, it may be necessary to coordinate the issuance of keys with HR and maintenance departments. This ensures that employees have the appropriate access that they need to do their job.

So who should be the security leader? First, it should be someone with a direct reporting relationship to the c-suite. This ensures the right level of authority to act if there is a serious safety issue or concern. 

Second, if it is a collateral duty, the primary role of the leader should overlap the security role. This could vary on the type of business industry or specific needs. Security can be found in a broad range of company functions. It may fall under legal, human resources, facilities or operations. If your company is focused on physical security of the buildings, the best fit may be facilities. However, if the focus is on protecting employees then HR may be the best fit. If compliance or regulatory requirements are the focus, the legal department is the better option.

Security is truly inter-related into so many areas, the best fit may be director of operations. For many companies, operations covers or works with other departments and security may be a perfect complement.

Make sure that your business has a security leader. This is the only way to have a cohesive protection program that keeps employees and visitors safe, protects vital assets and reduce losses. And any visiting space aliens will know where to go with any security questions.

For more ideas on how to protect your business, check out Workplace Security Essentials. For a limited time, the publisher is offering 25% off the cover price so act now.

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Get a Business Black Belt for your organization – visit www.businesskarate.com/karate-belts.



Learn self-defense for your business with Eric Smith’s new book, Workplace Security Essentials! Every aspect of protecting a workplace is compared to a self-defense skill taught to budding karate students, all in a practical and entertaining style, drawing on Eric’s law enforcement and security experience.


Eric is available for staff education and security awareness training as well as business coaching to help organizations provide safe workplaces. To learn more email Eric at businesskarate dot com.

Run Meetings Like a Super Villain


 

How many times have you sat through a meeting that just dragged on and on…and on? Nothing was getting accomplished and half the people were not even paying attention, checking emails on smart phones under the table or just blatantly paying attention to the tablet or laptop propped up right in front of them? If you are like me, then the answer is far too often!

Movies, on the other hand, are amazingly efficient. There is no time wasted on drudgery or banal activities. Dialogue is snappy and to the point and even the most complicated of discussions is resolved in a few minutes at most.

Perhaps the most efficient are the movie villains. Villains have a clear goal, usually the destruction of, or ruling of, the Earth. Little time is wasted on pointless meetings or discussions that do not immediately forward their evil plans.

In fact, if you want to be more productive, take a few pointers from Super Villains on how to run your meetings.

1.      Have an exotic location. You may not need to travel overseas or hold the meeting in some secret underground lair, but do make sure the meeting is set up to be comfortable with room and chairs for everyone involved. If you are using presentation tools, such as PowerPoint, or whiteboards, make sure everything is in place and working. You’ll never see a master villain foiled by his own demonstration.

2.     Skip the fluff. Nothing is more annoying than one person sidetracking a meeting with his or her own personal agenda or just eager to hear themselves talk. Keep everyone on track and on target.

3.     Risk of death keeps everyone in line. We’ve all seen the movies where one of the wayward baddies runs into a sticky end once uncovered. Your company HR director will likely object if you start electrocuting your staff or feeding them to crocodiles through a trapdoor in the conference room. However, you can hold people accountable if goals are missed or work not done.

4.     No distractions. It is hard to imagine a villain such as Blofeld, from the James Bond realm, putting up with his team reading emails or texting while he is explaining his plan to rule the world or knock-off Fort Knox. Put a quick end to the distractions (see rule #3 above).

5.     Focus on outcome. Bad guys and gals do not waste time vacillating or hesitating over decisions. Analyze the data and potential risks and then move forward on the agenda with 100% of your efforts.

6.     Decisions followed to the “T”. Or else…(see rule #3).

7.     White cat is optional. Even the most evil of villains has a human side. It is okay to let that show, at least in moderation, in front of others. After all, Blofeld always had his fluffy cat with him.

That should do it. Oh yeah…now go out and conquer the world – or at least your competition!

Get a Business Black Belt for your organization – visit www.businesskarate.com/karate-belts.

Learn self-defense for your business with Eric Smith’s new book, WorkplaceSecurity Essentials! Every aspect of protecting a workplace is compared to a self-defense skill taught to budding karate students, all in a practical and entertaining style, drawing on Eric’s law enforcement and security experience.

Eric is available for staff education and security awareness training as well as business coaching to help organizations provide safe workplaces. To learn more email Eric at businesskarate dot com.

 

 

If you would like to reprint this post, please contact Eric at Eric at businesskarate dot com.

7 Secret Agent Hints to be Victorious at Work


The idea that a super spy and your success at work could be related is probably as foreign as, well, as James Bond's exotic travel and lifestyle. Even so, there are some lessons about what it takes to be successful at work from the fictional secret agent.


You do not have to face death-defying odds or evil villains at your job. You may not even travel to cool international destinations or drive a fast car or have an assortment of secret gadgets. However, there are common keys to success that you can use at work as well.


From Wiki Commons
The James Bond character is known for being well-dressed, always pulling off a defeat of the bad guy from the brink of disaster, saving the world and, of course, winning the heart of the beautiful heroine in the end. You are on your own when it comes to winning the girl, but in the other areas, following these 7 steps will help you build your own professional reputation and create steps to your own success.


1.      Knowledgeable. James Bond always knows some obscure or bizarre trivia or information that helps him impress the boss as well as save the day from the bad guy. Rare orchids to business leaders are just some of the examples of the little facts that come into play in the movies. For your own success, first you have to know your business. Understand the many different aspects internally that affect how the organization works, as well as the market forces outside that drive consumers.


2.     Be professional. Being knowledgeable will take you far, but to cross the finish line ahead of the competition you have to look and act professional. Bond is known for being well dressed. Whether nightlife in a tuxedo or tweed jacket for the English countryside, Bond is the picture of professionalism. Dress to the level you want to reach within your company and act with class. Leave the crude talk and profanity at home, if you must talk that way at all.



3.     Never give up. Throughout the stories, both the books and movies, James Bond never gives up. No matter how bad the situation looks or how dire the circumstances, Bond keeps fighting for himself, for those he cares for and even for the safety of the world. No matter what, he finds a way to keep fighting and a way to win. When things get tough at work, keep moving forward and stay focused on what you need to do to succeed. It is truly a state of mind more than anything else.
From Wiki Commons
 

4.     Flexible and Decisive. Throughout his missions, Bond often stumbles across new tips or leads and even if that means a change to the original plan, he is flexible enough to jump on those new pieces of information and change direction. Do not stay so focused on your original goals that you are unable to change or adapt to new information or circumstances. Once new information comes to light, being flexible allows you to see different alternatives, but to follow through you have to be decisive. Throughout the books and movies, Bond can visualize his objectives and makes up his mind that he will follow through to the end.



From Wiki Commons
5.     Take risks. Danger is the companion of movie secret agents and Bond is no exception. Be willing to take calculated chances and willing to expose yourself to some level of risk in order to succeed. Do not let fear hold you back, but instead picture the success your risks will bring. Remember that failure to do anything is often far more dangerous than taking some action or response to a potentially hazardous business situation.


6.     Use secret gadgets. We live in a high tech world. Do not lose sight that new technology could change how you operate your business or how your customers shop and make buying decisions, even if you do not personally like or use the new devices. Bond always seems to pull out the right gadget at the most appropriate time to save himself and the world from disaster. Use whatever means you need to in order to make the best use of your time, reach your customers or keep ahead of the competition.

From Wiki Commons

7.     Enjoy. There is no doubt that Bond has a certain ‘joie de vivre’. He enjoys life, from selecting the best meal off a dinner menu or choosing the accompanying wine, to the way he drives, the women he dates and even the quirky one-liners that are perfectly scripted for him. At the end of the day, to be truly successful at work, or at anything, you have to enjoy what you are doing. Do not lose sight of the fun factor, no matter what career you find yourself. Even if you are not a super spy, living a top-secret life.


Use these top-secret tips to find your own success and come out ahead on the job, no matter what kind of work you are in. And remember, this message will self-destruct in five seconds…

 

Eric Smith, CPP is the leading authority on organizational self-defense. He has extensive experience in law enforcement as well as security management. Eric is available for staff education and security awareness training as well as business coaching to help organizations provide safe workplaces. To learn more email eric@businesskarate.com.

 

 

If you would like to reprint this post, please contact Eric at eric@businesskarate.com.

Tribute To Mentors


It is very easy to get caught up in the day-to-day grind, so busy we don’t look farther ahead than what is right in front of us at the moment. That keeps us from setting and striving towards long range goals.

While looking ahead is vital is worthwhile to look back at the road traveled as well. It is a good time to reflect on those people who influenced you and perhaps pushed you into new success that you may not have found on your own.

Recently, I ran into one of my mentors, a former co-worker. As we caught up, I was reminded of some of the ways that he had encouraged me. We had worked on a project together to implement online reporting for our police department, something new at the time. He had suggested that I write a magazine article and gave me contact info for various law enforcement magazines. The first one I tried accepted my article and I was published!

To all our mentors - thank you!
Since that time, I’ve written many articles and have contributed to several books and been cited in other books. Now I have a book deal of my own with Butterworth-Heinemann for a book due out next year.

That same friend taught me about public speaking, assisted with training sessions, and even helped when I hosted a seminar on school security. He truly played a key role in my professional development.

So take a moment from the day’s busy schedule to look back and remember those who helped you reach new heights and be sure to let them know how much you appreciate it. And be ready to mentor someone else and help him or her reach his or her own potential.

 

Eric Smith, CPP is the leading authority on organizational self-defense. He has extensive experience in law enforcement as well as security management. Eric is available for staff education and security awareness training as well as business coaching to help organizations provide safe workplaces. To learn more email eric@businesskarate.com.

 

 

If you would like to reprint this post, please contact Eric at eric@businesskarate.com. 

Teams Versus Individuals - Who Wins?


For racing fans, the Formula 1 Malaysia Grand Prix was an interesting race. There was the strange – a top contender bypassing a pit stop for necessary repairs only to crash as a result a moment later. Another driver pulled into the wrong pit – his old team – and had to make a quick change to the right pit team.

 Most strange of all were the winners on the podium after the race. Two of the three were very unhappy and the winner later had to apologize for winning.

 The top finishers were all unhappy due to teamwork and individual performance.

Webber and Vettel in a post-race interview
 Sebastian Vettel, the driver who ultimately won, passed his teammate, Mark Webber, after both were told to maintain their positions as the race leaders – Webber in first place, followed by Vettel. The idea was to preserve wear and tear on the cars and engines as well as maintain fuel to the end of the race to meet Formula 1 regulations. Despite the team order, Vettel passed Webber anyway, taking Webber by surprise and went on to win the race.

     Meanwhile, a similar skirmish was underway as two more teammates battled for 3rd place. Nico Rosberg was in fourth, but with better tires on his car wanted to pass his teammate, Lewis Hamilton. The team boss told him to back off, which he did and finished the race in fourth, missing the chance to be on the podium.

Hamilton and Rosberg pose for a promo shot
     At the podium, Webber was clearly angry and the maneuver was a hot topic and clearly put a pall over the race.

      Hamilton, who finished in third, stated that his teammate should have been there instead. Vettel acted as if he didn’t understand why his actions had created such uproar. Racing news followed the feuding after the race and Vettel and Webber’s team had to make a special announcement that the team leaders were in fact, in charge of the drivers and would control their team. Vettel had to issue an apology.

     Business leaders have to deal with the same kind of challenges as well and should try to understand the personal motivators for each team member. Leaders need to also understand how to manage those situations very carefully.

      In organizations, individuals may get bonuses or raises based, rightfully, on their own performance. The risk is that people could take credit or not want to share credit where they should. There is always someone who creates artificial problems to fix; or attracts attention without really doing anything – and, unfortunately, there is usually someone who believes them.

      To be an effective leader, there are a few key points to keep in mind to manage and coordinate team and individual success.

1.      Align individual goals with team goals. Clearly set expectations for individuals in a way that match your goals as a leader and help move the organization closer to strategic goals.

2.     Allow individuals to use their own strengths. In other words, do not have a cookie cutter approach to goal setting. Best performance for everyone is when everyone can use their strengths in a coordinated approach. In our racing example, the drivers want to use their skills and talents, but have to use those to benefit the team. That helps bring in team money, ensures better equipment, and reduces the chances of penalties in future races (using too many engines in a season results in losing starting position later in the season). Working together goes farther towards those goals than individualism.

3.     Look beyond the obvious. Pay attention to who actually did what work on a project or towards achieving common goals. It is good to ask specific questions about roles, contributions and responsibilities rather just assuming what everyone’s’ roles were. This goes for job interviews as well if an applicant is pointing to leading a project. Ask detailed questions about their contributions to clarify their actual role.

4.     Maintain control. When individuals and teams cross paths, get everyone refocused on the organization’s goals and strategic objectives.

             Follow these guidelines and you’ll finish your race with your team (and individual members) on top of the pack.
 
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Eric Smith, CPP is the leading authority on organizational self-defense. He has extensive experience in law enforcement as well as security management. Eric is available for staff education and security awareness training as well as business coaching to help organizations provide safe workplaces. To learn more email eric@businesskarate.com.

 

 

If you would like to reprint this post, please contact Eric at eric@businesskarate.com.